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Privacy Policy

Welcome to Gullu Exclusive. Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit https://gullu.co.in/.

1. Information We Collect

a) Personal Information

We collect the following personal information to provide and improve our services:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely through third-party providers)
  • Account login credentials

b) Non-Personal Information

We also collect non-identifiable data, such as:

  • Browser type and version
  • IP address and geolocation data
  • Device type and operating system
  • Browsing activity on our Website

c) Cookies and Tracking Technologies

We use cookies, web beacons, and analytics tools to enhance user experience. You can modify your browser settings to decline cookies, but this may affect certain functionalities.

2. How We Use Your Information

Your data is used for:

  • Order Processing: Fulfilling purchases and managing transactions.
  • Customer Support: Assisting with inquiries, refunds, and account issues.
  • Marketing & Promotions: Sending newsletters, offers, and updates (only with your consent).
  • Website Improvement: Analyzing trends and enhancing services.
  • Security & Fraud Prevention: Protecting against unauthorized access and fraudulent transactions.

3. Data Protection & Security

We implement strict security measures to protect your data:

  • Encryption: Payment details are securely processed by third-party gateways.
  • Access Controls: Only authorized personnel can access your data.
  • Regular Audits: We conduct routine security checks.

However, no online transmission is 100% secure. Users should use strong passwords and protect their accounts.

4. Sharing of Information

We do not sell or trade your data. However, we may share your information with:

  • Service Providers: Payment processors, logistics partners, and IT support teams.
  • Legal Authorities: If required by law enforcement or to protect legal rights.

5. Your Rights & Choices

As a user, you have the following rights:

  • Access & Update: You can review and modify your personal details.
  • Opt-Out: You can unsubscribe from marketing communications.
  • Data Deletion: You may request deletion of your data, subject to legal requirements.

To exercise these rights, contact us at info@gullu.co.in.

6. Retention of Data

We retain your information as long as necessary to fulfill legal, contractual, and operational requirements, typically up to 5 years unless required otherwise by law.

7. Compliance with Privacy Laws

If applicable, we comply with GDPR and CCPA regulations, allowing users additional rights such as data portability and explicit consent for data processing.

8. Changes to the Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Effective Date." Continued use of our services constitutes acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, reach out to us:

  • Email: info@gullu.co.in
  • Phone: +91 9988333260, +91 78149 78354
  • Address: Ground Floor, 19, Amritsar, Punjab 143001